Informativa sui rimborsi
At Photo-Stitches.com, we want to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, we offer a hassle-free refund policy. Please read the following terms and conditions to understand our refund policy:
- Eligibility for Refund:
You are eligible for a refund if:
- You have purchased a design from Photo-Stitches.com
- You have a genuine reason for requesting a refund
- Your request for a refund is made within 7 days of the purchase date
- Non-Eligibility for Refund:
You are not eligible for a refund if:
- You have downloaded the design files
- You have already used the design files
- You have violated our terms of use
- You have purchased a custom design or a design that was created specifically for you
- Refund Procedure:
To request a refund, please email us at contact@photo-stitches.com with your purchase details and the reason for the refund request. Our team will review your request and get back to you within 2 business days.
If your refund request is approved, we will initiate a refund to your original payment method. The refund amount will be the full purchase price, minus any transaction fees incurred during the purchase.
- Contact Us:
If you have any questions or concerns about our refund policy, please contact us at contact@photo-stitches.com. Our customer service team is always here to help you.
Note: This refund policy is subject to change without prior notice.