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At Photo-Stitches.com, we want to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, we offer a hassle-free refund policy. Please read the following terms and conditions to understand our refund policy:

  1. Eligibility for Refund:

You are eligible for a refund if:

  • You have purchased a design from Photo-Stitches.com
  • You have a genuine reason for requesting a refund
  • Your request for a refund is made within 7 days of the purchase date
  1. Non-Eligibility for Refund:

You are not eligible for a refund if:

  • You have downloaded the design files
  • You have already used the design files
  • You have violated our terms of use
  • You have purchased a custom design or a design that was created specifically for you
  1. Refund Procedure:

To request a refund, please email us at contact@photo-stitches.com with your purchase details and the reason for the refund request. Our team will review your request and get back to you within 2 business days.

If your refund request is approved, we will initiate a refund to your original payment method. The refund amount will be the full purchase price, minus any transaction fees incurred during the purchase.

  1. Contact Us:

If you have any questions or concerns about our refund policy, please contact us at contact@photo-stitches.com. Our customer service team is always here to help you.

Note: This refund policy is subject to change without prior notice.